Bluegrass Premier Field Hockey Club

Policies and Procedures

Policies and Procedures

Parent/Coach Communication: All communication should be sent via email. A member of our staff will answer questions in a timely manner. All inquiries should be sent to bluegrasspremierfh@gmail.com. Please allow up to 2-3 days for a response. Unfortunately the coaches are unable to answer majority of your questions at practices as they are wanting to give their undivided attention to the athletes.

Weather Related Cancellations: In the event that there is inclement weather, Bluegrass Field Hockey will do its best to make a cancellation decision as early as possible. We will send an email to those club members that are affected as soon as a decision is made.

Reschedule Procedure: Bluegrass Field Hockey will do its best to reschedule weather related cancellations but the day and time may differ than the regularly scheduled practices.

Refunds and Credits: In the event that an athlete registered for a program and is unable to participate due to unforeseen circumstances, a refund request must be emailed to bluegrasspremierfh@gmail.com within 30 days of registration being received. The only unforeseen circumstances to be considered are family relocation, a Bluegrass related injury, or other medical reason. These are the only circumstances that will be considered for a refund - no exceptions. A detailed doctors note must be included with the letter of request stating the date of injury, date of initial office visit, severity of injury/illness, and expected date of return. Any other reasons may request a credit for a future program or a transfer of credit to another club member.

Club Tournament/Event Withdraw Policy: All tournament invites state whether or not any fees are refundable. In the event that an athlete withdraws from a tournament for any reason, the policy is as stated below:.

  1. Within eight weeks of tournament/event: non-refundable, at this point it is too late to fill your spot.

  2. Over eight weeks prior to the start of tournament/event: a credit will be issued for half of the paid fee.

Club Tournament Cancellation Policy: In the event a tournament is cancelled by the host, a credit will be issued for the amount paid minus a $50 administrative fee toward an upcoming tournament.

COVID-19 Cancellation Policy: Should there be a mandated cancellation or shutdown of sports in Jefferson/Oldham Counties we will credit any fees paid for time missed to the next session.